| 1 |
August 2024 |
Employee Development
Understand the characteristics of an ideal employee and lead for positive impact.
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- Characteristics of a successful employee
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| 2 |
September 2024 |
Employee Development
Review your responsibilities as a manager to continually coach your employees.
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| 3 |
October 2024 |
Employee Development
Understand mentoring as a key part of your company's development process.
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| 4 |
November 2024 |
Employee Development
Establish and maintain a training plan regardless of business size.
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| 5 |
December 2024 |
Leadership
Learn to conduct meetings with a clear focus on objectives and commitments.
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- Running Effective Meetings
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| 6 |
January 2025 |
Leadership
Assess management competency to help employees achieve their success goals.
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| 7 |
February 2025 |
Leadership
Organize your approach to solving problems using fact-finding and teamwork.
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| 8 |
March 2025 |
Employee Development
Build strong communication and collaboration across different departments.
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- Inter-department team building
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| 9 |
April 2025 |
Employee Development
Understand the process employees go through when facing conflict.
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| 10 |
May 2025 |
Leadership
Learn the steps of delegation and ensure work gets done.
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| 11 |
June 2025 |
Leadership
Learn how to build effective communication systems.
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| 12 |
July 2025 |
Employee Development
Learn what makes a loyal employee and high-performing team.
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- Employee Satisfaction & Retention
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| 13 |
August 2025 |
Finance
Learn to use management KPIs for directing company resources.
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| 14 |
September 2025 |
Leadership
Proactive planning to get the most important things done first.
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| 15 |
October 2025 |
Finance
Predictable and sustainable growth through budgeting.
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- Forecasting and Budgeting
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| 16 |
November 2025 |
Customer Service
Providing experiences that keep clients coming back.
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| 17 |
December 2025 |
Finance
Identifying and facilitating cash flows to keep the company liquid.
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| 18 |
January 2026 |
Employee Development
Drill down into the effective coaching agenda.
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| 19 |
February 2026 |
Finance
Tracking behaviors to properly guide people and resources.
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| 20 |
March 2026 |
Employee Development
Identifying roles and interviewing for successful hires.
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- Recruiting and Hiring (HR)
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| 21 |
April 2026 |
Customer Service
Benchmark performance and drive improvement through feedback.
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| 22 |
May 2026 |
Customer Service
Build loyalty through appreciation and referral pathways.
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- Appreciation and Referrals
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| 23 |
June 2026 |
Leadership
Building a high-performance team through evaluation.
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| 24 |
July 2026 |
Leadership
Planning and implementation to achieve highest-level objectives.
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